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Patient Testimonials
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Dr. Brandy,
I just wanted to take a few moments to remark on the exceptional service, care and attention I received from both you and your staff few weeks ago in Pittsburgh.
As you know, I had procedures done 15 years ago by another doctor. I was never satisfied with the results, and found myself trying to camouflage my hairline and other areas. I personally am meticulous about the way my hair looks, but as a manager and educator for a major manufacturer in the hair care industry, I also find myself in a high profile situation where my hair must look its best.
I had been looking for answers for quite some time when I saw an article in some health magazine and was impressed by the natural look you created for Rick Edwards. My decision making process was made easy by the following facts: all of my questions regarding you, your procedures, and my options were answered honestly and directly, I was never pressured into making a decision or appointment, and finally, when we met for an evaluation, you first took the time to understand what was most important to me, then suggested a course of action to achieve the results we discussed.
Upon seeing the work you performed, I was instantly impressed by the care and detail of the graft placement. More importantly, you did exactly what you said you would regarding density in certain areas, creating a natural looking flow in the crown, and helping me create a natural looking hairline zone. I can tell when my hair grows in, it will blend perfectly.
From initial contact, to post-op follow up, you and your staff have made an uncomfortable situation for me not only comfortable, but I'm actually excited about the results and I'm looking forward to having done the finishing work we discussed.
I will certainly recommend (and in fact, already have recommended) your services to friends and acquaintances.
Sincerely,
Jeff M.
Holmes Beach, FL
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Dear Dr. Brandy,
Just a short note to express my appreciation for the tremendous effort you and all your staff provided for me during my last visit. I always walk out your door feeling touched by the friendliness of everyone who works with you.
Once again, thanks for everything and I'll look forward to my next visit.
Yours truly,
Brian D.
White Plains, NY
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Dear Dr. Brandy,
Just thought I would drop you a line to say "A job well done!" Doc, you are a fine surgeon and a true artisan. I really appreciated your personal phone call the evening of the surgery. It is refreshing to find that kind of concern in this day and age.
It is apparent by their actions that your staff radiates the same type of "attitude." Before, during and after my procedure I was treated in a true caring manner by all of your staff members. In a professional and nurturing way, using a step by step informative approach, they made me aware of what would occur at each stage of the procedure, both pre and post-operatively. The extensive follow-up really set me at easy both physically and psychologically and assisted in the recuperation period, which was minimal.
Again, I would like to state that I am pleased with the results, which exceeded my expectations.
Thanks again,
Dan D.
Pittsburgh, PA
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Dear Dr. B,
I would like to sincerely thank you and your support staff for the excellent care I received before, during and after my surgery on Monday, October 23.
I felt totally comfortable with you and your staff immediately. When I arrived for my appointment, I was greeted and taken directly back to my "ready room." You went over everything with me and made sure I was comfortable with what we discussed in terms of treatment and whether I wanted to do anything different, and before I knew it, you and your surgical staff had professionally and expediently performed the procedure. Then, my head was carefully bandaged and I was driven to my hotel by your kind driver. Upon returning the next morning, I met with the post-surgery staff to remove my bandages. I was amazed at the tremendous amount of transplants as well as the superb placement. My hair was washed, dried and styled with care and I was given a vast amount of after-care information as well as numerous follow-up phone calls. To my amazement and delight, I received a delicious box of gourmet chocolates just short of two weeks after leaving your facility with a hand written get-well note. I have healed very quickly, with practically unnoticed scarring.
I realize that you know all of these things. The reason I described my pleasant experience is such detail is because I have a history to fall back on. I have a similar procedure performed by Dr. Bosley's office in Atlanta, Georgia several times before. Aside from the procedures costing almost triple what your office charges, the doctors would tell me what they were going to do, instead of asking me what I wanted. The sutures in my donor areas were ragged in places, which lead to longer healing time and more noticeable scarring. There were no pre-surgery calls or instruction, and I would receive only one follow-up call (moments after arriving home from the airport). I did not receive nearly the pre-care/post-care information packets and medications that your office provided me. Until now, I thought this was (regrettably) how the process was supposed to be.
My biggest disappointment is that I didn't find your office first. It would have saved me time, a great deal of money and limited my pain and suffering during recovery. I thank you for your expertise, the friendly manner in attitude in which I was treated, and the tremendous caring delivered by your surgical and administrative staff. I hope this attitude and way of conducting business never changes. Please feel free to have any potential patients contact me for a very satisfied reference.
Sincerely,
Scott P.
Manassas, VA
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Dr. Brandy & Staff,
Thanks for the care give to me during my visit. Everyone was genuinely kind and considerate. Yet it was still a hair-raising experience! Ha! Ha!
Ralph R.
Freeport, OH
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Dear Dr. Dominic Brandy:
I want to thank you with all my heart for changing my daughter Renee's life, with your expertise. You made a difference. She came to you at the age of fifteen with no hair on the back of her head and now she feels so much better about herself. She is more self-confident and sure of herself as a result of your skillful work.
You made a big difference in her life. I am so glad she found you.
I can't thank you enough.
Sincerely,
Gleela M.
Indianapolis, IN
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Dear Dr. Nick Brandy and your entire staff:
I am writing this letter of appreciation to the entire staff of The Brandy Center.
I found throughout my experience as a patient that along with Dr. Nick's superior surgical skill and technique his support staff demonstrated superior follow-up care and attention to my needs and comfort.
Dr. Brandy, you and your staff still prove that people make the difference!
My heart felt thanks and gratitude to you all.
Sincerely,
Bob F.
Chicago, IL
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Dear Dr. Brandy,
I am writing to you to inform you of my overwhelming satisfaction with hair transplant surgeries that I have undergone at your facility. Aside from the fact that your facility is "state of the art" and takes superior safety precautions, there are other reasons for my great satisfaction.
Since I had previously been to another facility and experienced the horror of being operated on by a physician who could have cared less about me, I can truly appreciate you and your staff.
First of all, I would like to thank all of your staff. They do a super job! I really felt comfortable with all of them. The people who really impressed me were Amy, who set up my appointment, Bev, the nurse who prepared me for the procedure and Maryanne, the nurse who was with me during the entire procedure and who also removed my sutures. She is very calm and patient and understanding.
Second, I would like to thank you, Dr Brandy, for maintaining the facility that you do. You have great concern for the people who come to you for help. You have surrounded yourself with good, caring professionals who are dedicated to giving the best care possible. You and your entire staff are a tribute to the field. Thank you again for providing me with the best care possible. I felt very secure and confident throughout the pre-op and post-op process.
Sincerely yours,
Jeffrey W.
Apollo, PA
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Dr. Brandy,
I want to take this opportunity and express how pleased I am with the results of my surgery. I can't emphasize this enough. The procedure you performed addressed both my short term and long term objectives. Your technique produced results, which are very, very close to what was described to me prior to surgery. I also believe the outcome of the surgery could not have been as successful without the professionalism and patience of your staff.
At the risk of inflating your ego too much, the doctor in my hometown who removed my sutures was also thoroughly impressed with your "handiwork." I don't agree, however, with his paraphrase that I should be forever indebted to you (I don't think I was that bad off beforehand! Or am I just forgetting what I really looked like back then.) Hope all is well.
Sincerely,
John M.
Pittsburgh, PA
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Dear Dr. Brandy,
It has been nearly 4 years since your office completed my hair transplant. I would like to update you as to how it has worked out? FANTASTIC!!!
Although I had extensive hair loss and two bad sessions from a different doctor, you honestly communicated what you could and could not do for me. I received good coverage at the front hairline which was important to me and you were able to work around my previous transplants. The masking lotion you recommended proved to be very helpful in maximizing the benefits of my hair transplant.
Thank you so much for a job well done.
James C.
Pittsburgh, PA
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To Dr. Brandy and his staff,
Thanks for your professional approach and expert care during and after my procedure. The pre and post operative written guidance helped me to get the best possible result.
The outcome matched the doctor's expectations and I've been very very pleased by the natural appearance.
To anyone considering hair replacement, I recommend Dr. Brandy without reservation. I would also suggest to start as soon as he says it's okay, but before you lose too much hair. That way it will be easier to hide the grafts right after the procedure.
Sincerely,
Tom L.
Albuquerque, NM
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Dear Dr. Brandy,
I just wanted to thank you and your staff for being so kind, helpful and caring. Deciding to have surgery is a difficult decision. It is most comforting when people take the time to explain procedures and answer questions as you and your staff did with me.
It is now almost six months post my first procedure. Each day, I see improvement in thickness. I have already schedule my next appointment and look forward to another great experience.
Lastly, I stayed at "Aunt Norma's" after my surgery. This was a very good decision. Aunt Norma was just wonderful. She is a warm and kind lady. Additionally, she is a good cook and tells good stories of you growing up as a kid. She took care of me as she does with so many of your patients and did everything she could to make me feel comfortable. Have a nice summer!
Sincerely,
Barry D.
Boca Raton, FL
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Dear Dr. Brandy and Staff,
Losing my hair was one of the most traumatic experiences of my life, but that experience truly pales in light of the fact that I am now growing my own hair back.
From the very moment my wife and I entered your office, we sensed that your organization was more than just a business. The warmth, the sensitivity, the genuine understanding and concern for people was evident. In reviewing the results of my procedure with my wife, we both simply said "God does perform miracles" and He certainly is performing them through you.
Thank you very much and may God bless all of you and your special intentions will be remembered in our prayers.
Sincerely,
Doug and Joyce S.
Houston, TX
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Dr. Brandy,
This note is to compliment you and your staff once again for the care that was given to me during my recent hair surgery. Your team exceeded my expectations (i.e. they are compassionate, kind, patient, very accommodating and very thorough.) Simply put, Brandy & Associates leaves nothing to be desired. Nothing.
In short, I'm not one to embellish others, but I must say that you are an Artist. A hair transplant surgeon must have artistic ability to produce a "natural look" that rivals Mother Nature. In reviewing the placement and pattern of the grafting that you performed, I was impressed and totally satisfied. You gave me the "zone" that I wanted but wasn't able to communicate very well. You're the "best of the best". I've been to clinics around the U.S.A. looking for the best and I found him in Pittsburgh.
Sincerely,
Chris S.
Pittsburgh, PA
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Dear Doc Brandy,
I want to thank you again for the wonderful experience I had at your center. Everything totally exceeded my expectations, especially the result and how it affected my total look. I just caught a glimpse of an old photo and much to my surprise, I swear I look younger now that I did 7 years ago before my two transplant sessions. My wife agrees.
My result is amazing. And, I'm still getting compliments from people who know I had work done (surgeons included). That's how good it still looks. I took your advice to keep using minoxidil to keep my old hair and I think it's working.
I just want you do know that I think of my whole experience often and it always brings a smile to my face. Take good care of the friends I sent to see you - Bill M. and Jeff D. I hope they get a result as good as mine.
Take Care,
Jarred R.
San Diego, CA
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